Professional Negotiation & Mediation Training and Services

negotiation training, negotiation seminar, negotiation workshop, The Smart Negotiator

Course offerings

The Smart Negotiator! 1 & 2-day format

The Smart Negotiator!® is trademarked by bc&j solutions and is our flagship workshop.  It is a foolproof, process-based, win-win negotiating program designed to immediately impact workplace negotiations. Why is The Smart Negotiator! so successful? click here.


Workshop Description 

Negotiating permeates every aspect of the workplace and is a highly valued skill critical to success. This workshop focuses on the negotiation process--a process that remains the same whether negotiating staffing resources with a co-worker or multimillion dollar contracts with vendors. Participants learn to respond with the instincts of a negotiator, properly plan and prepare options, avoid common traps and successfully execute the interactive negotiations stage. Learners will gain an understanding of the qualities shared by successful negotiators, the impact of cultural influences on negotiators, and the important difference between persuading and negotiating. Featuring customized industry specific case studies, learners will have the opportunity to practice their skills. The goal of this workshop is to view the world as a negotiator and to learn to talk-think-act like one. The Smart Negotiator! is a foolproof negotiating system, designed to immediately impact both internal and external workplace negotiations and equip participants with the essential tools to make quality deals and develop valuable partnerships. This workshop provides practical rules, steps and how to's for developing those important and effective win-win negotiation skills. 


Learning Objectives (abbreviated) The Smart Negotiator! learns to:

• Distinguish between negotiator and shopper;                                                                   

 • Foster the qualities and instincts of a successful negotiator;
• learn how occupational and educational bias affects negotiation;                          

•  Build customer intimacy and relationships using win-win techniques;
• Understand the lasting negative impact of win-lose deals;                                                

• Develop and execute an effective negotiating plan;
• Properly create and implement an agenda;                                                                       

• Create linkage and manage concessions in constructing an agreement;
• Identify and mitigate negotiations obstacles and avoid traps;                             

• Embrace the significance of listening as an asset and utilize it to identify "drivers";
• Document the negotiation and summarize it as it progresses          

• See the world as a negotiator NOT as a sophisticated shopper. 


Delivery Methodology

Designed to provide maximum transfer of learning, this informative, practical and effective program is instructor-led by an experienced negotiator. The success of the program is derived from minimizing lecture in favor of implementing a series of real-world, practical, customized case studies, some of which are client-specific. Providing learners with important opportunities to practice and master the skills and concepts being introduced, these experiential activities enhance the learning experience yielding behavior change, and ultimately produce higher quality agreements. Debriefing from activities and addressing participant questions are key components of the program. 


Note: This is NOT a passive workshop! To benefit from all that this program has to offer, participants need to engage fully, participate in the exercises and discussions and ask questions. For information about bringing The Smart Negotiator! workshop to your site, including workshop CUSTOMIZATION, FORMATS and SPECIAL BENEFITS  Contact Us.


2020 Public Workshops

The Smart Negotiator! (1-day format) 

The same quality and content as our corporate training program without the customization.  Ideal for those companies that have 1-8 employees that need training. Registration link


Attention Attorneys &  Mediators this course has been approved for 7.5 MCLE hours (VA Bar) and 7 CME (G) hours.  Registration link


Fundamentals of Mediation (20 hours)

This course meets the certification requirements for mediators in the Commonwealth of Virginia. Registration link

course offerings

The Smart Negotiator!- Advanced

Workshop Description

This workshop is specifically designed as a follow-on advanced program for those who have taken and put into practice The Smart Negotiator!. Emphasis is on polishing the application of negotiation skills using complex exercises with a higher degree of challenge and providing each learner with personalized feedback relative to their own negotiation style and skill set. Participants will learn how to adapt their negotiation style to fit the negotiation situation. The non-verbal dimension of negotiation, including body language and the use of time and space will also be addressed. The program can focus on either individual or team negotiations or a combination of both based on client needs. Pre-requisite: The Smart Negotiator! Workshop length: minimum 7-8hrs 


Delivery Methodology

Designed to provide maximum transfer of learning, this informative, practical and effective program is instructor-led by an experienced negotiator. The success of the program is derived from minimizing lecture in favor of implementing a series of real-world, practical, customized case studies, some of which are client-specific. Providing learners with important opportunities to practice and master the skills and concepts being introduced, these experiential activities enhance the learning experience yielding behavior change, and ultimately produce higher quality agreements. Debriefing from activities and addressing participant questions are key components of the program.

The Smart Negotiator
The Smart Negotiator

Mediation Courses

Fundamentals of Mediation

This is a 20-hour course that prepares the participant to begin the quest for certification as a mediator.  It provides the participant with the theoretical & practical foundation of the mediation process.  The format is highly experiential and designed to challenge the participant and is NOT for the casual learner.  At bc&j solutions, LLC we take great pride in your development and look forward to preparing you to join the fraternity of professional certified mediators.  This course is approved by the Supreme Court Office of Dispute Resolution for the 20-hour basic course requirement for certification in Virginia.  Feel free to review the course outline below. You can register by clicking here. 

Mediation Training
Mediation Training